Microsoft Blocking Activation Emails

We are still working with them to resolve this issue. Right now we have confirmed that only North American based Microsoft email addresses are being blocked by them (others such as live.co.uk or others are not being blocked and are being received and accepted by Microsoft).

If we have any other updates we will share them here. As noted we are manually approving all accounts in the meantime until this is fully resolved.

They have submitted a request to Microsoft on our behalf (since we are not able to get through, each request we've sent resulted in them stating "No Action Taken") to get our emails unblocked. There wasn't any ETA from our ISP as to when we would hear an answer back, but I would expect to know something new within the next 72 hours.

If we have any other updates we will share them here. As noted we are manually approving all accounts in the meantime until this is fully resolved.

We still have not heard back from Microsoft yet, but will keep you posted when we hear anything back!

We have received word back from Microsoft, that they have denied our initial request from our ISP. They have requested Microsoft provide reasons why, and to look into this further since we have not been used as sending spam (but someone that is our IP neighbor has been). They noted that the initial denial is not uncommon, and they will update us as they hear back on their follow-up request.

Like always, we will be manually approving all Microsoft accounts created until this issue has been resolved.

Microsoft has finally responded to our request for additional information and has approved our request to be unblocked. Please let us know if this occurs again by using the Contact Us form if you don't receive your activation email.